1. Information We Collect
We collect information that you provide directly to us, that is generated through your use of our services, and that we receive from your device or browser.
- Account information such as your name, email address, and organization details when you register, contact us, or join a waitlist.
- Usage data such as pages visited, feature interactions, referral sources, and general analytics about how our services are used.
- Device and browser information such as IP address, browser type, operating system, language preferences, and approximate location derived from IP data.
2. How We Use Information
We use personal data to operate, maintain, and improve Softium services and to communicate with users in a relevant and secure manner.
- Improve services, product experience, and platform performance.
- Provide customer support, respond to inquiries, and send service-related communications.
- Analyze product usage, monitor reliability, and develop new features.
3. Data Sharing
Softium does not sell your personal data.
We may share limited information with trusted service providers who assist us in hosting, analytics, email delivery, customer support, and security operations. These providers are authorized to process data only as necessary to perform services on our behalf and must protect it appropriately.
5. Data Security
We implement industry-standard administrative, technical, and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.
No method of transmission or storage is completely secure. While we work to safeguard your information, we cannot guarantee absolute security.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. User Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, update, correct, delete, or restrict processing of your information, and to request a copy of your data in a portable format.
To exercise these rights, please contact us using the details below. We may need to verify your identity before responding to certain requests.
8. Third-Party Services
Softium may rely on third-party services such as hosting providers, analytics tools, and communication platforms. These services may process limited personal data on our behalf in accordance with their own privacy policies and our contractual requirements.
Our website may contain links to third-party websites. Softium is not responsible for the privacy practices of those external sites.
9. Contact
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Contact us at privacy@softium.dev